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Our customer support team is always here to help:
Monday - Friday | 6am to midnight EST. Response typically within 24 hours.
Saturday - Sunday | Response may take up to 24 hours or more.
Please note that we are not able to cancel or modify orders once they have been picked up by our shipping carriers.
General Questions or Concerns
FAQs
Everything you need to know, all in one place.
What nutritional values does each meal provide?
What is the full list of ingredients?
Can it help me lose weight?
How does Biome Secret taste?
How quickly can I see results?
How to prepare Biome Secret meal?
How does Biome Secret support gut health?
Why does your meal replacement taste so fresh?
Is Biome Secret right for me?
What results can I expect from using it?
Does it replace a full meal?
Can I replace any meal with it?
How many times per day can I take it?
How many servings are in one bag?
Is it certified and tested?
Does it contain methylated vitamins?
Who can use Biome Secret meal?
What are the benefits of the Metabolism Booster+?
What is the full list of ingredients?
What makes this different from other metabolism boosters?
How does this support hormone balance?
Can I take it alongside other supplements or medications?
How should I take it for best results?
How long does one bottle last?
Are there any allergens or artificial ingredients?
Can I use it with a Biome Secret meal replacement?
What does the Bloating Relief+ do?
What makes Biome Secret Bloating Relief+ effective at relieving bloating?
What is the full list of ingredients?
How does Biome Secret Bloating Relief+ strengthen your gut?
General
Can I cancel my order?
Shipping & Delivery
What is the typical delivery timeframe?
How quickly do orders get shipped?
Can I change my delivery frequency?
Subscription Management
Can I cancel my subscription anytime?
How do I know if I have an active subscription?
Account Management
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